Please review and acknowledge the terms before creating your account.
Effective Date: 08/24/2026 · Last Updated: 09/16/2026
Welcome to Couch Link (“Couch Link,” “Platform,” “we,” “us,” or “our”). Couch Link is a professional networking and referral resource designed to help mental health professionals connect with other professionals, identify referral opportunities, share professional resources, find networking opportunities, and discover professional services.
By creating an account, accessing, or using Couch Link, you agree to these Terms & Conditions (“Terms”). If you do not agree to these Terms, you may not use Couch Link.
Couch Link is a professional networking platform intended to facilitate connections between mental health professionals and other authorized professionals.
The Platform may allow users to create professional profiles and create or view postings related to:
Couch Link is not a medical record system, electronic health record, patient portal, clinical documentation system, or client communication platform.
Couch Link is not intended to replace a clinician's independent professional judgment, consultation, supervision, or compliance obligations.
Couch Link is intended primarily for licensed, provisionally licensed, credentialed, supervised, or otherwise authorized mental health professionals and other professionals approved to use the Platform.
You are responsible for providing accurate information about your professional credentials, licensure, practice, specialties, services, and availability.
You may not misrepresent your professional qualifications, licensure status, identity, services, or professional affiliation.
Couch Link reserves the right to request verification of professional credentials and to restrict or terminate accounts when information appears inaccurate, fraudulent, or misleading.
Users may provide professional information including, but not limited to:
Users are responsible for ensuring that information they provide is accurate and current.
Couch Link does not guarantee the accuracy, completeness, licensure status, availability, qualifications, or professional conduct of any user.
Couch Link is not intended to collect, store, transmit, or facilitate the sharing of client or patient information.
Users are strictly prohibited from posting or submitting protected health information ("PHI"), personally identifiable client information, confidential clinical information, or other information that could reasonably identify a client.
Users must not include client information in postings, profiles, comments, forms, or any other area of the Platform.
Examples of prohibited information include:
Users should discuss the professional need rather than the client.
For example, an appropriate posting may state:
“Looking for a therapist in Charlotte who specializes in trauma and accepts BCBS with evening availability.”
Users should not post information such as:
“I have a 27-year-old client named [Name] with PTSD who needs a therapist.”
Couch Link is designed to facilitate professional connections without requiring users to disclose client information.
Each user is independently responsible for protecting the confidentiality and privacy of their clients.
By using Couch Link, you agree that you will:
Your use of Couch Link does not transfer your professional confidentiality obligations to Couch Link.
Couch Link is designed so that users are not required to submit or store PHI through the Platform.
Users remain independently responsible for complying with HIPAA and all other applicable privacy and confidentiality requirements.
Nothing in these Terms authorizes a user to disclose PHI through Couch Link.
Users should not use Couch Link as a means of transmitting, storing, or maintaining PHI.
If a user submits PHI or other confidential client information despite these restrictions, the user remains responsible for determining whether the disclosure was legally and ethically permissible.
Nothing in these Terms is intended to waive, eliminate, or limit any legal obligation that Couch Link may have under applicable law.
If a user accidentally submits PHI, confidential client information, or other prohibited information, the user must promptly notify Couch Link.
Upon becoming aware of information that appears to contain PHI or other prohibited confidential information, Couch Link may, in its discretion and to the extent permitted by law:
Couch Link does not guarantee that every accidental disclosure will be detected or prevented.
Users are solely responsible for the content they submit to Couch Link (“User Content”).
You represent and warrant that:
Couch Link does not routinely review every user submission before publication and cannot guarantee that every posting complies with these Terms.
Couch Link reserves the right to remove, edit, restrict, or disable access to any posting or account that Couch Link reasonably believes:
Couch Link may take action without prior notice when reasonably necessary.
Couch Link provides a platform for professionals to identify potential referral opportunities and professional connections.
Couch Link does not determine whether a referral is clinically appropriate.
The referring professional and receiving professional are independently responsible for:
Couch Link does not guarantee that a referral will be accepted or that a particular professional is appropriate for a particular client.
Use of Couch Link does not create a therapist-client relationship, provider-patient relationship, employment relationship, partnership, joint venture, or agency relationship between Couch Link and any user.
Couch Link does not provide therapy, diagnosis, treatment, clinical consultation, emergency services, or medical advice.
Couch Link attempts to provide a useful professional networking environment but does not guarantee that information posted by users is:
Users are responsible for independently verifying information before relying on it.
Users are responsible for maintaining the confidentiality of their account credentials and for activity conducted through their account.
Users agree to:
Couch Link is not responsible for unauthorized access resulting from a user's failure to reasonably protect their account credentials.
Couch Link's collection, use, storage, and disclosure of personal information are described in the Couch Link Privacy Policy.
The Privacy Policy is incorporated into these Terms by reference.
Couch Link is designed to collect professional networking information rather than client medical information.
Users agree not to submit information that Couch Link does not request or that these Terms prohibit.
Couch Link may use third-party service providers to support functions such as hosting, authentication, analytics, email, security, payments, or other Platform operations.
Users acknowledge that use of third-party services may be subject to those providers' own terms and privacy policies.
Couch Link will take reasonable steps to select and manage service providers consistent with the nature of information processed through the Platform.
Couch Link may contain links to third-party websites, services, organizations, or professional resources.
Couch Link does not control and is not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites or services.
Your use of third-party services is subject to the terms and policies of those third parties.
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Couch Link and its owners, officers, employees, contractors, agents, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
This indemnification provision does not apply to the extent that applicable law prohibits indemnification or to the extent a claim results from Couch Link's own conduct for which indemnification cannot legally be required.
To the maximum extent permitted by applicable law, Couch Link will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the Platform.
Couch Link is not responsible for losses arising from:
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Couch Link may suspend or terminate your account at any time if we reasonably believe that you:
You may discontinue use of Couch Link at any time.
Termination does not eliminate obligations that arose before termination.
Couch Link and its associated branding, logos, designs, software, features, content, and other materials are owned by or licensed to Couch Link and are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially exploit Couch Link's proprietary materials without written permission.
You retain ownership of User Content that you submit, subject to the limited license granted to Couch Link below.
By submitting User Content to Couch Link, you grant Couch Link a limited, non-exclusive, worldwide, royalty-free license to host, reproduce, display, transmit, and process that User Content solely as reasonably necessary to operate, maintain, secure, and improve the Platform and provide its intended services.
Couch Link does not obtain ownership of your User Content through this license.
You may not use Couch Link to:
Couch Link may modify, suspend, or discontinue any portion of the Platform at any time.
We may add, remove, or modify features as Couch Link develops.
We do not guarantee that any particular feature will remain available indefinitely.
Couch Link may update these Terms from time to time.
If material changes are made, Couch Link may provide notice through the Platform, by email, or by another reasonable method.
Your continued use of Couch Link after the effective date of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.
These Terms will be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except to the extent federal law or another applicable law requires otherwise.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.
These Terms, together with the Couch Link Privacy Policy and any other agreements expressly incorporated into these Terms, constitute the agreement between you and Couch Link regarding your use of the Platform.
Questions regarding these Terms or privacy practices may be directed to:
By creating an account or using Couch Link, you acknowledge and agree that:
Couch Link — From My Couch to Yours.